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Integration Guide: Zoom

Learn How to Connect the Zoom Integration

Published Date: June 26, 2026 | Last Updated: June 26, 2026

Overview

The Zoom integration connects Tello IAM to your Zoom account using OAuth. The Administrator completes the connection by logging in to Zoom directly from Tello IAM and authorizing access.

Before connecting

The Administrator completing this setup must have a Zoom Admin account. Multi-factor authentication (MFA) may be required during login depending on your Zoom account’s security settings.

Connect Zoom

  1. Navigate to Integrations in the left navigation.
  2. Select + Add Integration.
  3. Search for Zoom and select Add.
  4. Select Login to Zoom. A Zoom login page opens in a new window.
  5. Sign in with the Zoom Admin account credentials. Complete MFA if prompted.
  6. A Connection Established confirmation appears in Tello IAM.
  7. Select Done. The integration appears on the Integrations page and an initial sync begins automatically.

Verify the connection

After the initial sync completes, confirm the following on the Integrations page:

  • The Zoom integration displays a status of Active
  • A sync timestamp is present and reflects the completed sync
  • User records on the Users page display detected Zoom permissions in the Access column

Reauthorizing the connection

If the Zoom integration loses authorization, it will display an error on the Integrations page. To reauthorize, select the integration row, select Configure, and complete the login flow again.

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